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Privacy & Cookies

Hotel Lock & Safe Limited can be contacted via the website or via the registered office at 20-22 Wenlock Road, London N! 7GU. We may process “personal data” (as defined in UK data protection legislation) as part of the contracted services and/or for administration. All data are processed in accordance with the legislation. Information is kept while it remains relevant to the reason for collection and/or if there is a statutory retention period. All feasible security measures are in place.

Data may be shared with third parties as part of the contracted services, for administrative purposes (such as our third party credit card services provider) and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by any third party outside our remit.

As required by law, a cookie audit has been conducted on our website. Cookies are internet files utilised by websites. The website utilises these files for security and analytical purposes to help us monitor and improve the site by collating visit statistics. Our interactive Google Map generates many cookies including target advertising – you are at liberty to disable these cookies through your browser, but it may impact on your viewing experience. WE also have social media accounts through the website but we are not aware of their use of cookies.

None of the above affects your rights under the legislation, in particular your right to access the data we may hold on you. If you wish to request a copy of your data, please submit it in writing/email to the company. Please include enough information to enable us to identify you and search for appropriate data. We do not have a designated “Data Protection Officer” (DPO) as private companies with less than 250 employees are not required to do so.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF